Contact Us
Have questions about your order, delivery, returns, stock availability, or PUMA products? We are always here to help.
Online Store Customer Support:
Choose your preferred way to reach out. Our support team is available Monday through Friday, from 09:00 to 18:00:
- Online Store Phone: +373 76 003 800
- Email: [email protected]
- Live Chat: Click the chat icon at the bottom of the screen for a quick response.
Looking for a quick answer?
Before contacting customer support, we recommend checking our Frequently Asked Questions (FAQ) section — there you'll find answers to the most common questions regarding shipping, payment, returns, sizing, the UDS loyalty program, and other services. If you can't find the information you need, feel free to reach out to us using any convenient contact method.
Our Official Brand Stores:
Want to try on a collection or pick up your order in person? We look forward to seeing you at our stores in Chisinau:
| Address | Operating Hours | Phone Number |
| 6 Dmitrie Cantemir Blvd. | Mon – Sun: 09:00 – 20:00 | +373 76 714 478 |
| 139B Decebal Blvd. | Mon – Sun: 10:00 – 20:00 | +373 76 714 473 |
| 21 Arborilor St. (Shopping MallDova, 3rd Floor) | Mon – Sun: 10:00 – 22:00 | +373 79 716 922 |
We are always happy to help! Get in touch by phone or email - PUMA Moldova specialists will assist you with product selection, order placement, shipping, returns, and any other questions.